إدارة الاشتراك

إلغاء الاشتراك والاسترداد

يمكنك إلغاء اشتراك Lumibrain في أي وقت، فورياً، عبر رسالة نصية.

كيفية إلغاء الاشتراك

Zain

أرسل:

Unsub LM إلى 97979
Ooredoo

أرسل:

STOP 1 إلى 1429
STC

أرسل:

Stop 1 إلى 50360
Ooredoo

أرسل:

STOP 1 إلى 1429
📱 أرسل من رقم الهاتف الذي اشتركت به.
يسري الإلغاء فوراً. لا رسوم إضافية.
🔓 لا تطبيق، لا نماذج، لا انتظار. رسالة واحدة فقط.

سياسة الاسترداد

  • يمكن طلب الاسترداد خلال 30 يوماً من تاريخ الرسوم.
  • تواصل معنا على help@lumibrain-kw.com لبدء طلب الاسترداد.
  • يتم إعادة الاستردادات الموافق عليها إلى طريقة الدفع المسجلة.
  • قد تنطبق مبالغ مستردة جزئية للفترات المستخدمة بالفعل.

FAQ

Lumibrain FAQs

Have questions about Lumibrain? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.

What do I receive with my Lumibrain subscription?
With your Lumibrain subscription, you gain unrestricted access to a vast array of Lumibrain content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to Lumibrain?
You subscribed to Lumibrain by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using Lumibrain?
These subscriptions grant you unlimited access to all our Lumibrain content and premium features during the active subscription period. Yes, Lumibrain operates a subscription model (Zain: 0.2 daily, Ooredoo: 1 weekly, STC: 0.3 daily, Ooredoo: 4 monthly), please refer to our relevant pricing information.
What platforms does Lumibrain support?
Lumibrain is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact Us' page on the Lumibrain platform, email us at help@lumibrain-kw.com
How do I cancel my Lumibrain subscription?
To cancel your subscription, you can do so by texting (SMS Unsub LM to 97979 (for Zain), SMS STOP 1 to 1429 (for Ooredoo), SMS Stop 1 to 50360 (for STC), SMS STOP 1 to 1429 (for Ooredoo)), or by emailing our customer care team at help@lumibrain-kw.com.