Manage Subscription

Unsubscribe & Refund

You can cancel your Lumibrain subscription at any time, instantly, by SMS.

How to Unsubscribe

Zain

Send:

Unsub LM to 97979
Ooredoo

Send:

STOP 1 to 1429
STC

Send:

Stop 1 to 50360
Ooredoo

Send:

STOP 1 to 1429
📱 Send from the mobile number you subscribed with.
⚡ Cancellation takes effect immediately. No further charges.
🔓 No app, no forms, no waiting. Just one SMS.

Refund Policy

  • Refunds can be requested within 30 days of a charge.
  • Contact us at help@lumibrain-kw.com to initiate your refund request.
  • Approved refunds are returned to the payment method on file.
  • Partial refunds may apply for periods already used.
FAQ

Lumibrain FAQs

Have questions about Lumibrain? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.

What do I receive with my Lumibrain subscription?
With your Lumibrain subscription, you gain unrestricted access to a vast array of Lumibrain content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to Lumibrain?
You subscribed to Lumibrain by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using Lumibrain?
These subscriptions grant you unlimited access to all our Lumibrain content and premium features during the active subscription period. Yes, Lumibrain operates a subscription model (Zain: 0.2 daily, Ooredoo: 1 weekly, STC: 0.3 daily, Ooredoo: 4 monthly), please refer to our relevant pricing information.
What platforms does Lumibrain support?
Lumibrain is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact Us' page on the Lumibrain platform, email us at help@lumibrain-kw.com
How do I cancel my Lumibrain subscription?
To cancel your subscription, you can do so by texting (SMS Unsub LM to 97979 (for Zain), SMS STOP 1 to 1429 (for Ooredoo), SMS Stop 1 to 50360 (for STC), SMS STOP 1 to 1429 (for Ooredoo)), or by emailing our customer care team at help@lumibrain-kw.com.